The customer

The first Hellweg building supplies store was opened in Dortmund in 1971. Since then, Hellweg has provided successful problem solutions and top-class customer service in the do-it-yourself retail sector. 76 stores throughout Germany and 6 stores in Austria offer do-it-yourself enthusiasts a whole host of possibilities for expressing their creative talent. Over 60,000 products are offered on a space of approx. 600,000 sqm. 60,000 further products can be ordered for quick delivery. Hellweg currently employs around 3,600 employees.
The system house Richard Müller from Dortmund is longstanding system supplier to Hellweg and CASIO partner. The company has been offering modern data recording systems since 1984 and has provided a whole host of well-known companies with organization solutions. Successful data processing solutions are tailor-made and adapted to the specific requirements, activities and wishes of the customer.

Practical experiences

"Recording systems should be mobile and available to use anywhere. Whether in the store, sales shop, outdoor lot, directly on the worker or on a fork lift truck - the terminal is available anytime,anywhere for reading, recording and editing via barcode or keyboard. For these tasks, the CASIO DT-930 offers the perfect platform", says Jürgen Sodenkamp, manager at Richard Müller GmbH. "Several DT-930 are ready for use in every store. The simple design and robust construction of the terminals make maintenance and training employees child's play. Thanks to this system we were able to roll out the project in just one month."

The application

The goal of the mobile data recording was to record the inventory data where it is created and can be checked to save time and prevent errors. The store inventory was to be made easier, the required time minimized and the quality of the data improved. Additional important factors were minimal training requirements for employees and tailor-made connection to the goods management system already in place.

The CASIO DT-930 was selected as the perfect hardware platform in cooperation with the Hellweg stores and employees. Decisive factors were the robust construction, simple handling and ease of use offered by the device, as well as the long operating life, reliability and broad selection of options.

The MobiDiK inventory solution from Richard Müller supplies the DT-930 in a complete package with training documents, communication cradle and replacement battery. With these features, even new employees are able to carry out the necessary inventory steps independently after just a minimum amount of training.