The customer

Schäfer-Oesterle GmbH is a member of the Sellner Group. The Sellner Group's specialities include fitting prestige vehicles with a high-quality interior made from wood, aluminium, carbon and enamel, as well as finishing surfaces using the finest leather. With more than 1450 employees in nine locations, and an annual turnover of over EUR 200 million, the group is one of the world's leading automotive suppliers of interior components. Its clients include well-known automotive manufacturers such as Porsche, Ferrari, Aston Martin, Rolls Royce, BMW, Audi and Daimler.

The voice of experience

"What is particularly gratifying and noteworthy about mobile data collection is that it allowed us to further improve delivery quality for our customers. We have achieved a clear reduction in errors, compared with our previous rate. We are thereby ensuring the satisfaction of our customers, and meeting our high quality demands", comments the Managing Director of Schäfer-Oesterle GmbH, Micheal Fahrenbach.

Use

In order to improve the quality of its products, and to optimise the satisfaction of its customers in the automotive industry, the company invests in innovative technological solutions. One recent improvement in the area of information logistics was the introduction of a mobile data collection system for goods receipt, storage and goods issue. Schäfer-Oesterle decided to introduce the CASIO IT-600 hand-held terminal for collecting data, because these devices are particularly robust, as well as being easy to use. They are also equipped with a barcode scanner and an integrated camera. The Camera is used in the general identification of high quality articles, and for documenting product quality. It transfers the data and images collected to the SAP system via the WLAN. As well as substantially improving the logistics processes, this astute solution also enabled the number of errors and misdeliveries to be markedly reduced.