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Fallon & Byrne encompasses 3 levels – the main food hall, wine bar and cellar downstairs plus a Brasserie style restaurant.
Fallon & Byrne also has a local supermarket for young professionals living in the city.
Technology to improve efficiency
The Fallon & Byrne philosophy
is to sell great food at affordable
prices and to combine quality with
convenience and great service. An
integral part of the business is the
technology installed in the company
which has been extremely successful
to date. Prior to opening the food
hall the management team set about
viewing a number of stock control
systems before they decided to
use Leaders, a business partner of
hardware distributor PC Cubed. The
SAM4Win™ Stock Control System
is very user friendly and easy to
operate. The package utilises MS
SQL® database and “Crystal Report
Writer®” for generating reports and
graphs.
Solution
CASIO DT-X10 wireless hand-held
terminals are used for stocktaking,
placing orders, price checking
and modifying, wastage control
and label printing. The terminals
were chosen for their ergonomic
design, single-handed operation and
hardwearing durability. Leaders
installed a wireless network that
encompassed the entire shop area
and storage units. As Sammy Bedair
of Leaders Enterprises explains“We
made sure that the wireless network
was operational in every corner
of this large shop floor and the
storeroom’’. All of the hand-held
terminal functions are updated on
the main server in ‘real time’. This
means that when the user presses
save on the terminal the server is
updated instantaneously. In addition,
the information displayed on the
terminals will always be up-to-date,
reflecting ‘current’ live data on the
server. As data for all departments is
controlled on the one central server,
this has helped reduce management
time and associated costs. When the
main server has been updated with
the relevant product information and
prices, the checkout units are then
updated in ‘real time’.
Managing Stock Levels
The solution now enables the
company to drill down into fine
details of stock levels, enabling quick
reference for all managers throughout
the store. The Leaders solution was
chosen because it it easy to use and
enables managers in each section to
compile daily reports on transactions
and stock levels increasing efficiency
throughout this dynamic working
environment. Each section manager
can now report on the best selling
products, and what products yield the
highest and lowest margins.
"The system
allows full
transparency and
accountability of
stock, margins,
best sellers and it
is easy to use"
The system can also set different
levels of accountability allowing
managers to improve on service, drop
a product or carry more stock when
necessary.
Business Benefits
The systems’ stock control and
full range of sales reports, gives
the managers greater control and
financial awareness of many aspects
of their business. The ease with
which detailed stock reports can be
generated, including information on
current stock levels highlighting low
stock, as well as reports on wastage
and profit margins, all reduce time
consuming stock checks and ensure
each department has the information
they need to plan stock levels and run
effeciently. The more information a
retailer has about transactions and
stock levels, the better equipped they
are to plan and effectively manage the
business for future growth.
“The system allows full transparency
and accountability of stock, margins,
best sellers and it is easy to use’’
stated Fiona McHugh Co-Owner of
Fallon & Byrne
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